0

Discussion topic: No service mass down

Reply
Avatar for Rubylicious
Level 1 icon
What's this?
This message was authored by: Rubylicious

Message posted on ‎28 Sep 2025 07:29 PM

No service mass down

Hello what happening this is really **bleep**singe off 3 days
Report post
Post 1 of 3
40 Views
0 Likes
Reply
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎28 Sep 2025 07:33 PM

Re: No service mass down

Posted by a Superuser, not a Sky employee. Find out more

Masts are owned by someone other than Sky so it will be up to this other company to carry out the repairs.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 3
37 Views
0 Likes
Reply
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎28 Sep 2025 07:34 PM

Re: No service mass down

Posted by a Superuser, not a Sky employee. Find out more

@Rubylicious 
l’m afraid you aren’t speaking to Sky Customer Services by posting here. This is a customer led discussion forum where we try to help other Sky customers.

 

Sky don't own or maintain mobile phone masts so you, and others in the area, will be relying on a third party fix.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Report post
Post 3 of 3
35 Views
0 Likes
Reply
Reply