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Discussion topic: No reception
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This message was authored by: Becci83
Message posted on 30 Jun 2026 04:24 PM
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No reception
New sky contract and day 2 my phone can't make or receive calls. Absolutely no reception. How can I fix this. This is my only means of contact in an emergency
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This message was authored by: PandJ2020
Posted by a Superuser, not a Sky employee.
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Message posted on 30 Jun 2026 04:31 PM
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Re: No reception
@Becci83 wrote:New sky contract and day 2 my phone can't make or receive calls. Absolutely no reception. How can I fix this. This is my only means of contact in an emergency
Any mast issues showing: https://www.sky.com/help/articles/service-status-sky-mobile
I presume you've activated the SIM/dataplan?
I am just another Sky customer and my views are my own even if you don't like the answers
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