No one help me

[Md1271]

I returned mobil phone, two months ago not found refund money yet

[Daniel0210]

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@Md1271 wrote:

I returned mobil phone, two months ago not found refund money yet

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@Md1271 
If you are new to the forum or this is your first post then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.

It isn't very clear from your post why you returned the phone? 

[Md1271]

First I ordered iPhone 17 pro , when mobile comes my wife no like that why I  returned mobile phone with in 10 days & request refund, after I ordered iPhone 17 pro max , this happened in June'26. After July'26 again I received iPhone 17 pro, I talk Custer care again return mobile phone , I sent proof return, sky customer received customer ref number give , still now no found refund money , every month give instalment, tension, frustration,diabetes,blood pressure high etc, every time sky talk , online chat no solve issue, thanks

[Daniel0210]

@Md1271 

No need for a new thread so I've added your post to your original thread. You will need to call Sky again about this. It isn't something the Community Messaging Team can assist with on here. 

[caesarome]

@Md1271 

Have you called Sky and spoken to them about this ?

[Md1271]

Yes today morning I call sky customer service again, they say sky team will call me on next Tuesday 03:00 pm to 05:00 pm that time

[Daniel0210]

@Md1271 

Hopefully they will then.