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Discussion topic: No mobile for 3 days

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This message was authored by: Briggers65

Message posted on ‎13 Feb 2026 03:33 PM

No mobile for 3 days

Mast down near me . So phone not excepting in or calls
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎13 Feb 2026 03:37 PM

Re: No mobile for 3 days

Posted by a Superuser, not a Sky employee. Find out more

@Briggers65 

Sky don't own or maintain any mobile masts so if there is an issue you and others in the area will be relying on a third party fix.

 

Once it has been fixed perhaps contact Sky and ask for a good will credit on your account although Sky are not obliged to agree. 


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Avatar for Gem7791
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This message was authored by: Gem7791

Message posted on ‎13 Feb 2026 04:27 PM

Re: No mobile for 3 days

Same here mast problems since Tuesday 

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Message posted on ‎13 Feb 2026 04:37 PM - last edited: ‎13 Feb 2026 04:37 PM

Re: No mobile for 3 days

Posted by a Superuser, not a Sky employee. Find out more
@Gem7791 wrote:

Same here mast problems since Tuesday 

@Briggers65 

 

Enabling Wi-Fi calling may assist.

I am just another Sky customer and my views are my own even if you don't like the answers
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