Discussion topic: No mobile data
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Message posted on 07 Oct 2026 05:03 PM
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No mobile data
Since returning from America in August my phone will not connect and use my sky mobile service. Whilst in the house it uses home WiFi but when out I can not make a call or use data. No one can call me and I can't receive texts.
I used an eSIM in America but cancelled that mid August.
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All Replies
Message posted on 07 Oct 2026 05:11 PM
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Re: No mobile data
What phone have you got and if one that can take multiple esims, have you made sure your Sky one is now selected as the main or primary one if this is an option ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 07 Oct 2026 06:51 PM
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Re: No mobile data
Hi @KK79 If this is an iPhone try this, settings, mobile service, sim applications and change the setting there.
If it’s android try this
Sky Menu App or SIM toolkit,Roaming, Make sure this is set to Home.
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
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