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Discussion topic: No mobile data on sons phone,also has enough data.

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This message was authored by Lindsey7 This message was authored by: Lindsey7

No mobile data on sons phone,also has enough data.

My sons phone isn't working with mobile data,he also has enough data.Ive tried sending settings to his phone which doesn't work also switching phone off and switching aeroplane mode on and off. 
Im paying for a service I'm not receiving.

The sky signal is rubbish where we live so use mobile data to ring,really concerning when I can't get in touch with him as he's only 11!

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This message was authored by caesarome This message was authored by: caesarome

Re: No mobile data on sons phone,also has enough data.

Posted by a Superuser, not a Sky employee. Find out more

@Lindsey7 

Can he makes calls and send texts ?

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Lindsey7
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This message was authored by Lindsey7 This message was authored by: Lindsey7

Re: No mobile data on sons phone,also has enough data.

Yes,but the signal is not good and my signal isn't good either so he would ring through the mobile data.

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