Can’t make calls

[Linda1122]

Yesterday it was saying problem lies with other networks but this does not seem to be a problem where I live.  My friend and family are all on other networks and no problem whatsoever for anything on mobiles at the moment. 

cheers, regular updates would be good and/or may need to change provider as need to be able to make calls 

thaks 

[Bethanygibney]

I am unable to call out, everyone I ring it is saying sorry you have dialed an incorrect number 

[Chels02_]

I'm having the same issue! People also can't call me! 

[Daniel0210]

@Bethanygibney @Chels02_ 

I have moved your posts into this thread discussing this problem. Sky are aware some customers are having this issue. It's being investigated. See the post currently marked as the answer.

[Joshua+and+Liam]

Yesterday and today. Having problems making and receiving calls from certain numbers. Some calls don't seem to be affected! Any ideas?

[Linda1122]

Ok I will contact sky to discuss further once this option is available to me, an idea on timeline would be good and even if they don't know at least saying that would be helpful

[Daniel0210]

@Linda1122 

Sky won't commit to giving a timeframe. 

[GD1]

@Joshua+and+Liam  If the number is on the EE network EE are having problsm today also.

TRhat being the case you'll need to wait for the networks involded to fix their issues.

[Tstnbmap]

The Sky network around me has been patchy for several days with frequent inabilty to make calls -telling me Ive incorrectly dialled a number -even when its a stored one like my wifes thats used regulaly. It doesn't seem to matter whether I call directly from the phone or through wi-fi calling. Its more than an inconvenience.

What on earth is going on??

[Daniel0210]

@Tstnbmap 

I have moved your post into this thread discussing this problem. Sky are aware some customers are having this issue. It's being investigated. See the post currently marked as the answer.

[Mya03]

I am having trouble calling out (even on WiFi). It's not letting me call and is just saying call failed even when I'm connected to my WiFi.

is there any problems at all? 

[caesarome]

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@Mya03 wrote:

is there any problems at all? 

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@Mya03 

Yes, see so the update from Sky in the post marked as the answer.

[Jan391]

It's been happening to me for a few days now and I've missed some important phone calls . Spoke to Sky today and they are sending me a new Sim card. But clearly it's not that unless we all have faulty sims ! . I'm out of contract so I'm going to change network as this has happened before not too long ago . 

[Clodagh4]

People trying to contact me are getting 'call failed' messages

[mickmaxhay]

I am also having this problem