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Discussion topic: No email confirmation after ordering iPad

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This message was authored by: Saoirse1

No email confirmation after ordering iPad

I ordered an iPad but I haven't had email confirmation and on my orders it just keeps saying coming soon. Is that normal? 

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This message was authored by: caesarome

Re: No email confirmation after ordering iPad

Posted by a Superuser, not a Sky employee. Find out more

@Saoirse1 wrote:

on my orders it just keeps saying coming soon. Is that normal? 


This is normal as you need to keep an eye on your account for updates on the order. When it says it is dispatched this means it is on it's way to DPD. When it is due you will get an email or text from DPD with a one hour delivery slot.

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This message was authored by: Barra77

Re: No email confirmation after ordering iPad

Hi, I've just ordered an iPad around the same time, I had gotten the email of confirmation and says expect 1-2 weeks before delivery but still says coming soon on my order tracking. Hoping it can update sometime soon.

This message was authored by: Barra77

Re: No email confirmation after ordering iPad

Sky says the latest I should expect is the 3rd of September. Hopefully that gives you a rough estimate when yours can be expected 

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