I am totally furious, I'm on holiday alone, a solo traveller, I can't make any calls or use data, I spoke to someone yesterday who said they'll add 10gb of data on from piggy bank! I have elderly parents that I have to be able to contact, I have never had such awful service from a provider!!
Can you start by letting us know what country you're in?
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
Posted by a Superuser, not a Sky employee. Find out more
Hi @Aimee1981 have you enabled roaming and mobile data in your phone settings ? Have you set your monthly spend cap high enough to cover your stay ? Have you tried other local networks ? This isn't sky CS here, just customer helping customer and help isn't always instant.
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I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Are you happy that you haven't reached any spend cap you've set? Can you try to link to any different networks you can find manually.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
