21 Jan 2025 12:48 PM
NoSim..
I am stuggling to install my new IPhone 16.There was no Sim in the box! Is that correct? Is the eSim built in therfore no sim card?
I have managed to get the phone up using the Sim from my old 5S..........
Bob Mercer
21 Jan 2025 12:56 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Bobmercer you can use a physical sim or an e sim (an esim is a digital sim so there is no physical sim if using that option). If you have the phone working with a physical sim then do you still need help ?
21 Jan 2025 01:04 PM
Posted by a Superuser, not a Sky employee. Find out moreWhen placing the order did you also order a data plan for it because if you did as you already have a sim you would be paying for this second sim so is this what you wanted to do ?
21 Jan 2025 03:48 PM
Posted by a Superuser, not a Sky employee. Find out more
@Bobmercer wrote:
Is the eSim built in therfore no sim card?
The potential for eSIM functionality is built-in. That's not the same thing as being populated with eSIM details.
22 Jan 2025 02:34 PM
Thanks, so as I understand it I can carry on with my previous SIM card!
22 Jan 2025 04:10 PM
Posted by a Superuser, not a Sky employee. Find out moreThat is correct, just put the sim you already have in your new phone.
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