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Discussion topic: No Sim card in box Iphone16

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This message was authored by Bobmercer This message was authored by: Bobmercer

No Sim card in box Iphone16

NoSim..

I am stuggling to install my new IPhone 16.There was no Sim in the box! Is that correct? Is the eSim built in therfore no sim card?

I have managed to get the phone up using the Sim from my old 5S..........

 

Bob Mercer

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This message was authored by 63johnw This message was authored by: 63johnw

Re: No Sim card in box Iphone16

Posted by a Superuser, not a Sky employee. Find out more

Hi @Bobmercer  you can use a physical sim or an e sim (an esim is a digital sim so there is no physical sim if using that option). If you have the phone working with a physical sim then do you still need help ?

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This message was authored by caesarome This message was authored by: caesarome

Re: No Sim card in box Iphone16

Posted by a Superuser, not a Sky employee. Find out more

When placing the order did you also order a data plan for it because if you did as you already have a sim you would be paying for this second sim so is this what you wanted to do ?

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: No Sim card in box Iphone16

Posted by a Superuser, not a Sky employee. Find out more

@Bobmercer wrote:

 

Is the eSim built in therfore no sim card?

 


The potential for eSIM functionality is built-in.  That's not the same thing as being populated with eSIM details.

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Bobmercer
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This message was authored by Bobmercer This message was authored by: Bobmercer

Re: No Sim card in box Iphone16

Thanks, so as I understand it I can carry on with my previous  SIM card!

This message was authored by caesarome This message was authored by: caesarome

Re: No Sim card in box Iphone16

Posted by a Superuser, not a Sky employee. Find out more

@Bobmercer 

That is correct, just put the sim you already have in your new phone.

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