Discussion topic: No Signal

This message was authored by: Skymuppet · ‎20 Jan 2026

Hi,

Have had no signal / emergancy call only since Friday 16th Jan 2026.

I have done all the recomended things, which ahve not helped.

Eventualy found a way to find a 'fault' with the tower/mast issue.

But how can a mast issue affect such a large area, have traveled 25 miles to the coast from city and never picked up a signal.

No way to report to Sky Mobile ??

Any thoughts folks?

Cheers

This message was authored by: 63johnw · ‎20 Jan 2026

Hi @Skymuppet when you travel away from your home area try restarting your phone to see if it connects to a different mast.

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This message was authored by: Skymuppet · ‎20 Jan 2026

Cheers, tried that same issue unfortunatly.

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