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Discussion topic: No Signal issue

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Avatar for Maz008
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This message was authored by: Maz008

Message posted on ‎23 May 2025 08:51 PM

No Signal issue

I have had no Sky network connection for 2 days. I have tried all of the advice available online but my SIM will not register on the network despite working for the past 2 years.

The service checker for my postcode suggets a problem with a local mast but I went to another town to try to connect but it is still not connecting. I've even tried the SIM in another phone and still no luck. Does anyone else have this problem in the Fareham, Hampshire area?

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎23 May 2025 09:34 PM

Re: No Signal issue

Posted by a Superuser, not a Sky employee. Find out more

@Maz008 

It could be a fault with the sim itself so if you have another phone it might be worth calling Sky to see if they will send you a replacement sim to try.

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This message was authored by: 63johnw

Message posted on ‎24 May 2025 06:56 AM

Re: No Signal issue

Posted by a Superuser, not a Sky employee. Find out more

Hi @Maz008  when you go to a different area with no issues try restarting your phone. 

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