Discussion topic: No Roaming or Network
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Message posted on 29 May 2025 02:28 PM
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No Roaming or Network
Hi,
I arrived in Canada yesterday and have had no service since arriving. I've followed all the advice from forums/sky website but nothing is working. My roaming passport plus hasn't turned on and I can't receive texts or calls even with WiFi. I need to access my phone number to receive a text to get into my bank account so any advice would be greatly appreciated!
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Message posted on 29 May 2025 02:42 PM
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Re: No Roaming or Network
There have been a few issues for customers in Canada over the last couple of months such as
https://helpforum.sky.com/t5/Sky-Mobile/No-data-when-roaming-in-Canada/m-p/4974413#M248521
Just put the word Canada in the search box at the top of the page to see others.,
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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