Discussion topic: No Phine service
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Message posted on 09 Oct 2026 09:26 AM
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No Phine service
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Message posted on 09 Oct 2026 09:43 AM
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Re: No Phine service
Hi @NatashaCarter any issues showing ?
https://www.sky.com/help/articles/service-status-sky-mobile
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 09 Oct 2026 10:11 AM
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Re: No Phine service
@NatashaCarter wrote:
Can you tell me what your doing please.
@NatashaCarter
If you are new to the forum or this is your first post then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.
After checking the link provided by @63johnw it may disclose a nearby mast issue. Sky don't actually own or maintain any mobile masts so if there is an issue you and others in the area will be relying on a repair by a third party.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 10 Oct 2026 06:42 PM
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Re: No Phine service
I am in Ashbourne too
have no mobile network since 5/10
this from sky on 7/10
Sky Mobile Network Update: DE6
We're working on the issue in your area and will be in touch within 48 hours.
Nothing more
Message posted on 10 Oct 2026 06:46 PM
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Re: No Phine service
As stated above Sky don't own or maintain any masts so you and others will be relying on a repair by a third party. Sky won't necessarily know how long it's likely to take.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 10 Oct 2026 06:48 PM
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Re: No Phine service
How do you find out?
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