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Discussion topic: No Phine service

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This message was authored by: NatashaCarter

No Phine service

Hello, I live in Ashbourne Derbyshire and for about a week now there has been no phone coverage, I can't make calls or accept them. I don't no why. I am in need to make calls for repairs to my home but are unable too. Can you tell me what your doing please.
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This message was authored by: 63johnw

Re: No Phine service

Posted by a Superuser, not a Sky employee. Find out more

Hi @NatashaCarter  any issues showing ?

 

https://www.sky.com/help/articles/service-status-sky-mobile

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

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This message was authored by: Daniel0210

Re: No Phine service

Posted by a Superuser, not a Sky employee. Find out more

@NatashaCarter wrote:
Can you tell me what your doing please.

@NatashaCarter 
If you are new to the forum or this is your first post then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.

After checking the link provided by @63johnw it may disclose a nearby mast issue. Sky don't actually own or maintain any mobile masts so if there is an issue you and others in the area will be relying on a repair by a third party.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Buxtonrd

Re: No Phine service

I am in Ashbourne too

have no mobile network since 5/10

this from sky on 7/10

 

Sky Mobile Network Update: DE6 

 

 

We're working on the issue in your area and will be in touch within 48 hours.

 

Nothing more

 

 

 

This message was authored by: Daniel0210

Re: No Phine service

Posted by a Superuser, not a Sky employee. Find out more

@Buxtonrd 

As stated above Sky don't own or maintain any masts so you and others will be relying on a repair by a third party. Sky won't necessarily know how long it's likely to take.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Buxtonrd

Re: No Phine service

How do you find out?

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