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Discussion topic: No Delivery Update

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This message was authored by natxlia This message was authored by: natxlia

No Delivery Update

I've ordered a new sky mobile phone yesterday and it said I'd get it on Monday. Currently it says "awaiting dispagch" but when I click track order, it says I need to get in touch to get more info about the order basically? 

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This message was authored by caesarome This message was authored by: caesarome

Re: No Delivery Update

Posted by a Superuser, not a Sky employee. Find out more

When you order a phone further checks are undertaken, these don;t take place on a Saturday or Sunday should I should imagine you will see some movement on your order either sometime tomorrow or on Tuesday. Sadly delivery estimates on the website are not that accurate so I doubt very much that you will receive this on Monday.

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natxlia
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This message was authored by natxlia This message was authored by: natxlia

Re: No Delivery Update

Actually got an email from DPD not long ago so it looks like it will be coming tomorrow 😊

This message was authored by caesarome This message was authored by: caesarome

Re: No Delivery Update

Posted by a Superuser, not a Sky employee. Find out more

Nice one, just make sure you have the required proof for when it arrives namely something from this list:

 

UK Passport
Foreign Passport
Foreign I.D Card
UK Driving Licence
Police Warrant Card/Military ID Card
UK Registered Disabled Card

 

It will be up to the courier if they ask for this or not.

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