No Caller ID on Moto g85 after Android 15 update

[cardew67]

Hello.

My wife has been using her Moto g85 for 3 months with no issues. She received the android 15 update this week and now no caller id shows on any incoming calls. I've tried lots of suggested trouble shooting from various websites to no avail. The latest suggestion is it's a carrier issue. Could anyone help with this please?

Thanks.

[GD1]

@cardew67  Siunds like an isue woith the update rather than anything Sky's end.

have you tried going into setting, search for call ID and check it is set to Network default?

[cardew67]

Thanks for the reply. I've tried every troubleshooting fix I can find online including the one you suggested. The suggestion of it being a carrier issue is a last resort. Hopefully someone can come up with a fix that I haven't tried yet.

Thanks.

[David290561 · Accepted solution]

Hi, I've had this issue for a rew months & finally tried to sort it with sky chat today - no help whatsoever. After a few hours of resetting & then complete reset of the phone, as advised I went to motorola. They told me to turn off 4g and wifi calling. Touch wood it seems to have done the trick

[cardew67]

Hello.

Thank you for your suggestion David. After disabling WiFi and 4G calling I can confirm that it fixed the problem. It's been driving me mad for weeks so thanks again for sharing your solution.

[Nick216]

Brilliant!!! Worked for me too. Tried everything else including replacement SIM. Thanks for sharing this