0
Discussion topic: Next Bill balance: £0, bill taken early then put back.
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
This message was authored by: Croiiss
Message posted on 31 Jul 2024 09:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Next Bill balance: £0, bill taken early then put back.
I paid my first bill via. the "Pay bill" option. It says bill paid, but checked my next bill and it says the balance was carried forward and I owe £0 next month. However, I added direct debit today, in caution as to not miss a bill, but they immediately tried to take the £50 from my account, then replaced it immediately. I am confused on if this will effect my credit or contract, and what I owe for the next month.
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 31 Jul 2024 10:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Next Bill balance: £0, bill taken early then put back.
@Croiiss wrote:
I paid my first bill via. the "Pay bill" option
You shouldn't have to do this as your direct debit should have been in place so that it could have been taken.
As we can't see your bill here we can't say for sure what has happened so if you want this checked call Sky on 150.
__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: PandJ2020
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 31 Jul 2024 11:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Next Bill balance: £0, bill taken early then put back.
If an automated payment is scheduled then making a manual payment will credit against next month's bill and not the current one.
If it doesn't seem correct then call Sky on 150 to confirm.
I am just another Sky customer and my views are my own even if you don't like the answers
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page