Discussion topic: New sim not activated

This message was authored by: Tidg · ‎30 Dec 2022

I've had an iPhone 11 for over a year with sky. Nothing has changed but a few weeks ago I was unable to phone my home landline number, getting a message that the number did not exist. I looked at various comments on here and did not wish to spend hours on the phone 5o Sky so sent for a new sim but unable to activate. It says this should work normally within minutes, but it's over 24 hours now. I've tried a few times with no luck.
any advice please? I have also had two friends saying they tried 5o ring over Christmas but no missed calls showing.

This message was authored by: 63johnw · ‎30 Dec 2022

Hi @Tidg you will need to call sky for help with this.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

Discussion topic: New sim not activated

New sim not activated

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Re: New sim not activated

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