Discussion topic: New phones
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Message posted on 21 Apr 2025 06:21 PM
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New phones
I have 2 new Mobil turning up tomorrow can I change delivery address
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All Replies
Message posted on 21 Apr 2025 06:28 PM
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Re: New phones
No. For security purposes they have to be delivered to the account address.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 21 Apr 2025 06:29 PM
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Re: New phones
Can I change the delivery date until Saturday
Message posted on 21 Apr 2025 06:30 PM
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Re: New phones
For both phones
Message posted on 21 Apr 2025 06:31 PM
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Re: New phones
@Maximus2010
If you’re not already aware the Sky Community is a customer led discussion forum where Sky customers are available to help other customers and you aren’t contacting Sky Customer Services.
Give Sky a call but unlikely as it's already with DPD.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 21 Apr 2025 07:18 PM
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Re: New phones
If you have been told they have been dispatched then they are on their way to DPD and as such they will only deliver to the address that Sky gives them which is the one that you ordered them on.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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