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Discussion topic: New phone
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This message was authored by: Dolphin21
Message posted on 23 Dec 2025 06:58 AM
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New phone
If I wanted to change my phone but keep my plan and mobile number with sky do they allow you to change your phone but keep everything else the same? I know some networks do not allow you to change inside the same network. Thanks.
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This message was authored by: 63johnw
Posted by a Superuser, not a Sky employee.
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Message posted on 23 Dec 2025 07:08 AM
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Re: New phone
Hi @Dolphin21 yes you can keep the same plan. When ordering the new device don't add a plan, there should be a "I don't need a sim" or similar. If that doesn't appear then choose the cheapest sim and don't activate it when it arrives. Then just put your old sim in the new phone.
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I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
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