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Discussion topic: New phone

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This message was authored by: Geoff43

New phone

I just been online to sign up for a new phone and I've got no record or email to confirm it- it says it went through but I've heard nothing 

pls help 

 

thanks

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This message was authored by: Daniel0210

Re: New phone

Posted by a Superuser, not a Sky employee. Find out more

@Geoff43 

It's not necessarily instant. The most up to date information (after credit checks are complete) on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot. As customers we have no insight into stock levels or the delivery timescales.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

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Sky customer since 2001
with:
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This message was authored by: Geoff43

Re: New phone

Thanks , yeh I got all my emails etc so all good and I've received my phone now- cheers for the reply 

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