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Discussion topic: New phone same sim same provider but my number has changed

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This message was authored by: IOSNightmare

New phone same sim same provider but my number has changed

I need my old number back. New phone same sim different number even though in my phone settings it still shows as my old number if I call someone it's different though 

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This message was authored by: PandJ2020

Re: New phone same sim same provider but my number has changed

Posted by a Superuser, not a Sky employee. Find out more

Can you explain what you've done?

 

If you've activated a new SIM then it will have a new number.  Did you order a new data plan?

 

If you simply moved the SIM from your old phone to new phone then it can only have your existing number.

I am just another Sky customer and my views are my own even if you don't like the answers
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