0

Discussion topic: New phone no sim

Reply
This message was authored by: Dave390

New phone no sim

I ordered a phone for my daughter. I chose not to add a data plan as we didn't want her to have access to the internet outside of the house. Just calls and texts. The phone has arrived but no SIM card. Do you not get a SIM card without a data package? 

Reply

All Replies

This message was authored by: 63johnw

Re: New phone no sim

Posted by a Superuser, not a Sky employee. Find out more

Hi @Dave390  thats correct, you need to order a sim with a data plan, that comes with calls and texts. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
This message was authored by: GD1

Re: New phone no sim

Posted by a Superuser, not a Sky employee. Find out more

@Dave390  All sky mobile sims are data packages with free UK (01, 02 & 03 & UK Mobile) calls & Texts, did you order a sim at all, it sounds like you didn't therefore none will have been sent.

 

Sky don't have Calls & Text only sims packages.

 

They do offer occassionally a 100MB data sim for either free or low cost, you could see if that is available instead?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Avatar for Dave390
Level 1 icon
Topic Author
This message was authored by: Dave390

Re: New phone no sim

Thanks for the reply's. No I didn't order a data package. I thought the phone would come with a sim anyway and she could

use it for calls and texts outside of the house and log onto the WiFi at home 

This message was authored by: PandJ2020

Re: New phone no sim

Posted by a Superuser, not a Sky employee. Find out more

@Dave390 wrote:

Thanks for the reply's. No I didn't order a data package. I thought the phone would come with a sim anyway and she could

use it for calls and texts outside of the house and log onto the WiFi at home 


You need a SIM for a cellular connection outside the house.  (As noted, you need a dataplan to get the calls/texts)

 

It can connect to WiFi without one though...

I am just another Sky customer and my views are my own even if you don't like the answers
Reply