@Vixen1981
When an order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.
Next day delivery can’t really be guaranteed although the website might suggest that quick a turnover is possible.
DPD can ask for photo ID on delivery but sometimes the driver just takes a photo of the handover.
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