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This message was authored by: Amy1234

New phone Text not working

I have transferred my phone content from my old phone to my new one. However I am not able to send a text message from my new phone, it does have signal and I can call someone but not send a text. 


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This message was authored by: caesarome Answer

Re: New phone Text not working

Posted by a Superuser, not a Sky employee. Find out more

@Amy1234 

If this is an iphone refresh the network settings so go Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.

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This message was authored by: caesarome Answer

Re: New phone Text not working

Posted by a Superuser, not a Sky employee. Find out more

@Amy1234 

If this is an iphone refresh the network settings so go Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Did this answer not help you?

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