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Discussion topic: New orders

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Avatar for Lukeb259
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This message was authored by: Lukeb259

Message posted on ‎03 Mar 2026 01:57 PM

New orders

I placed 3 orders on the store more than 24 hours ago and I have received no order confirmations and there is no tracking available on the orders or updates.
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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎03 Mar 2026 02:01 PM

Re: New orders

Posted by a Superuser, not a Sky employee. Find out more

Hi @Lukeb259  i think you will need to call sky to find out what's happening if nothing is showing in your orders. 

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