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Discussion topic: New mobile sim user

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Avatar for keith1964
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This message was authored by: keith1964

Message posted on ‎20 Nov 2025 07:25 AM

New mobile sim user

I recieved a bill for the 2 new sim I requested but my sims aren't completely activated yet, I am still waiting for my numbers to be transfered. I don't understand why I have a bill as I haven't used them yet and still using my old 02 sim.
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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎20 Nov 2025 07:28 AM

Re: New mobile sim user

Posted by a Superuser, not a Sky employee. Find out more

Hi @keith1964  if they are activated then you will be charged, sky don't wait for your number to transfer across from your old network. 

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