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Discussion topic: New laptop not charging

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Avatar for Nadine36
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This message was authored by: Nadine36

Message posted on ‎01 Jul 2026 08:50 PM

New laptop not charging

I had an Apple laptop delivered yesterday and it's not charging. Should I call customer services? It's brand new and has no charge. We've tried the plug in other devices and it worked fine so it's the laptop. 

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎01 Jul 2026 09:43 PM

Re: New laptop not charging

Posted by a Superuser, not a Sky employee. Find out more
@Nadine36 wrote:

Should I call customer services? 

That would be a good idea...

I am just another Sky customer and my views are my own even if you don't like the answers
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