New Sim

[wee_debs1]

I have just recently changed to sky from another network and am having issues daily. Every day I need to reset my network settings and then turn flight mode on and off to receive and make calls, my spending cap doesn't save either, it keeps defaulting back, and my phone doesn't work great unless it's connected to WiFi. It's driving me mad, any ideas or help would be appreciated.

[Allan95]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141