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Discussion topic: New Sim

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This message was authored by: PTKT

Message posted on ‎20 Nov 2025 06:40 PM

New Sim

I'm sky VIP Diamond customer and want to upgrade my sim but it won't let me do this through my upgrades only letting me order new sim.  Is there any way round it ? TIA

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎20 Nov 2025 06:42 PM

Re: New Sim

Posted by a Superuser, not a Sky employee. Find out more

Yes, but a protracted workaround of porting your number out of the network and back onto the new SIM.

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎20 Nov 2025 06:44 PM

Re: New Sim

Posted by a Superuser, not a Sky employee. Find out more

Hi @PTKT  only by getting the sim with a new number. You then port your old number to a different network on PAYG using a PAC from sky. You then port your number back to the new sim. 

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