New SIM not activating

[Jill2008]

I am swapping my from o2 to sky. I have tried to activate my new sim but received a few error messages, one about my account details being incorrect. I tried multiple times in a browser and in the app. Now it says it is still being activated but it has been almost 24 hours. Any ideas? 

[caesarome]

@Jill2008 

If your Sky sim isn't working in the phone so you can not make calls, use mobile data then you will need to contact Sky about this tomorrow if it still hasn't activated.

[Jlbhooray]

How do you contact sky I am having the same problem but new phone with new sim

[caesarome]

Social media perhaps if you haven't another phone you can use.