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Discussion topic: New SIM card pack open when delivered
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This message was authored by: SPBS
Message posted on 30 Jan 2025 11:21 AM
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New SIM card pack open when delivered
Hi,
I have just received my replacement Sim and noticed that the two white sealing tabs were broken and the folder was open. The Sim is still present as is the activation code. Is this anything to be concerned about?
Steve
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This message was authored by: GD1
Posted by a Superuser, not a Sky employee.
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Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 30 Jan 2025 11:36 AM
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Re: New SIM card pack open when delivered
@SPBS Unless they have access to your mobile account the sim can't be activated, unfortunately the packaging the sim comes in does open easily in transit.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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