I cannot activate a new sim, via My Sky, it asks to activate, go through all the steps, the final step to keep existing number, it says I have no access as I am not the account holder, even though I am logged in. This seems to be a regular thing on the board and have not found any solutions. Is it Sky's intention that I give up and go to another provider? I've been round and round on the MY Sky app, and on the website - always hitting a brick wall.
