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Discussion topic: New Phone

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This message was authored by: HAL+0009

New Phone

Just wondering. I've just bought a New IPhone 16 and I currently have an iPhone 13. I've already got a current contract paid off on it but I'm not actually sure if my new phone comes with a sim automatically or if I just transfer my old one over. I didn't upgrade I just bought a new one and had paid the old one off. Just a bit worried I'm not sure if to cancel my old sim or wait 

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This message was authored by: PandJ2020

Re: New Phone

Posted by a Superuser, not a Sky employee. Find out more

If you want to keep your phone number then the easiest option is to move your current SIM from old to new phone...

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: HAL+0009

Re: New Phone

Would that mean I would need to continue paying for my old sim as well? Just so I know 

This message was authored by: PandJ2020

Re: New Phone

Posted by a Superuser, not a Sky employee. Find out more

@HAL+0009 wrote:

Would that mean I would need to continue paying for my old sim as well? Just so I know 


Of course, but you wouldn't need a new SIM then...  (Either don't activate it or cancel within the cooling off period if you have)

 

Any new SIM will have a new phone number.  You cannot transfer numbers within a network.

 

You cannot cancel a SIM if you've had it less than 12 months (Cooling off aside).

 

There is a protracted method of moving numbers but requires porting the number out of the network and back in again.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: caesarome

Re: New Phone

Posted by a Superuser, not a Sky employee. Find out more

@HAL+0009 wrote:

Would that mean I would need to continue paying for my old sim as well? Just so I know 


You just need to move that sim from that phone to this new one so you wouldn't;t need to order a new one.

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This message was authored by: HAL+0009

Re: New Phone

Thanks guys that's really helpful!!

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