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Discussion topic: New Mobile

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This message was authored by: NaRe

New Mobile

Something is wrong with my payment details and I can't contact Sky as they've blocked me until bill is paid. My sky app is also blocked except for the sales part, surprise surprise. I just got a new phone from them which is being returned, got the package yesterday. I need a new phone now but can't find a way to contact Sky to find out what's happened. Any valid suggestions? No app and no call available. 

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This message was authored by: caesarome

Re: New Mobile

Posted by a Superuser, not a Sky employee. Find out more

@NaRe 

You post osnt very clear so what is wrong with your payment details ?

 

To return a phone if you have changed your mind within 31 days of receiving it then you will have to find a way to contact Sky.. 150 is the number to call Sky on from a mobile that has a Sky sim in it or from a Sky Talk landline phone.

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This message was authored by: NaRe

Re: New Mobile

Did you get my early reply? 

This message was authored by: caesarome

Re: New Mobile

Posted by a Superuser, not a Sky employee. Find out more

@NaRe 

You have only made the opening post ?

 

What is wrong with your payment details ?

Has your bill not been paid ?

 

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If you need help please provide as much information as you can
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