New Esim cant get signal

[NOKANE]

I transfered network over from vodaphone to sky mobile ESim. I have been in touch with sky and they have advised me that my sim has been actived and I have recieved emails to say it is up and running. However,  my phone does not have any signal at all no matter where i am.

I have tried restarting my phone several times and also changing network settings, nothing is working. It has been over 24 hours since my number was transfered.

Looking some help where to go as this is extremly fustrating and I am thinking about leaving Sky mobile already!

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147