Discussion topic: Need help
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Message posted on 16 Dec 2025 05:42 PM
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Need help
My new phone has arrived and I need to send my old one back as it's still in contract and I'm currently being charged for two devices
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All Replies
Message posted on 16 Dec 2025 05:50 PM
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Re: Need help
What help do you need, if you placed the order as a swap then you should be able to use the packaging the new phone came in to return the other one as there should be a small return label
on the inside of it somewhere you can use. If you do not see this then call Sky on 150 as they will work out the best way to get it to you so if you have a printer they might email it to you.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 16 Dec 2025 06:22 PM
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Re: Need help
Hi @Sam101 did you do a swap for the new phone or did you just order another phone ?
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
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