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Discussion topic: Need a new e-sim

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Avatar for Pollygeorge
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This message was authored by: Pollygeorge

Message posted on ‎11 Mar 2026 08:39 AM

Need a new e-sim

Hi, my e-sim won't activate so could you send me a new one please. Also I'm having trouble with my voicemail not coming through but message are being sent saying I've got one and it could be up to 4 a day.
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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎11 Mar 2026 09:30 AM

Re: Need a new e-sim

Posted by a Superuser, not a Sky employee. Find out more

@Pollygeorge 

You can order a new eSIM here:

https://www.sky.com/shop/mobile/plans

 

There are issues with Voucemail which is being investigated by Sky,

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