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Discussion topic: Nee phone

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This message was authored by: Vickyb4

Nee phone

Please cance iPhone 14 

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This message was authored by: Daniel0210

Re: Nee phone

Posted by a Superuser, not a Sky employee. Find out more

@Vickyb4 wrote:

Please cance iPhone 14 


@Vickyb4 

You aren’t directly contacting Sky by posting on here. We are mainly customers trying to help other customers.

 

If you want to cancel a recent order you have to call Sky. From a Sky Talk landline or a Sky mobile dial 150 to call Sky (free).

Alternatively use this link:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and a dedicated 03** UK number is displayed.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated 0818 ROI number.
(The forum doesn’t allow us to type the numbers in full).

Similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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