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Discussion topic: Mymix added to plan

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This message was authored by Mrsbiss This message was authored by: Mrsbiss

Mymix added to plan

My plan is £8 a month but im getting an additional £6.34 added as mymix making my plan 14.34 not £8.  Not sure what this extra is 

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This message was authored by caesarome This message was authored by: caesarome

Re: Mymix added to plan

Posted by a Superuser, not a Sky employee. Find out more

My mix is usually your data plan so have you made any changes to this recently like changing the plan or taking out another sim ?

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Mrsbiss
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This message was authored by Mrsbiss This message was authored by: Mrsbiss

Re: Mymix added to plan

No I've just been charged x2 my mix payments I've had this plan over a year thank you

This message was authored by caesarome This message was authored by: caesarome

Re: Mymix added to plan

Posted by a Superuser, not a Sky employee. Find out more

I would call Sky on 150 to ask tjem

about this. When the bot asks you why you are calling say nothing so stay silent as it should then direct you to an advisor.

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