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Discussion topic: My up address is wrong

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Avatar for Mariajohnson
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This message was authored by: Mariajohnson

Message posted on ‎25 Jun 2024 09:47 AM

My up address is wrong

My mobile is pinging the wrong IP address

Our location software recognises Internet Protocol addresses (IP addresses) that are used by UK-based Internet Service Providers (ISPs). If your ISP has not registered your IP address as being situated in the UK or Isle of Man, we must assume that you are located outside this region.

Please contact your ISP and ask them to update the registration of your IP address (it may take a few weeks for the changes to take effect).

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎25 Jun 2024 09:57 AM

Re: My up address is wrong

Posted by a Superuser, not a Sky employee. Find out more

What are you trying to do (and where are you?)?

I am just another Sky customer and my views are my own even if you don't like the answers
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