My sky mobile wont connect to network

[Shay15]

My sky mobile suddenly lost all connection to the network. I can't connect to data, or I can't make or receive any phone calls. 

I was away in south America, but when I returned my phone was working fine, so there's no reason it should have stopped working 

[63johnw]

Hi @Shay15  first thing, are any issues showing ?

https://www.sky.com/help/articles/service-status-sky-mobile

[Shay15]

Hi, there are no issues showing 

[63johnw]

If this is an iPhone @Shay15  go to settings, mobile service, sim applications and try changing the settings in there. 

[Shay15]

Its an android i have 

[63johnw]

@Shay15  

For Android devices:

1. Go to the Sky Menu/SIM Toolkit app (automatically installed when the SIM is inserted).

Try changing the setting there.