Discussion topic: My phone delivery
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Message posted on 01 Oct 2025 12:58 PM
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My phone delivery
I haven't received my phone or any updates on when it will arrive
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All Replies
Message posted on 01 Oct 2025 01:01 PM
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Re: My phone delivery
@Liv3217
l’m afraid you aren’t speaking to Sky Customer Services by posting here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.
As we’re customers we have no insight into current stock levels or any delivery timescales. The most up to date information (after credit checks are complete) on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order
When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.
Any orders for iPhone 17 models are likely to be delayed further as this happens every year when a new iPhone is launched.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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