Discussion topic: My order
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Message posted on 24 Oct 2025 02:53 PM
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							My order
						
					
					
				
			
		
	
			
	
	
	
	
	
How long do I have to wait if there is a back log
and I haven't received my SIM card yet either
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Message posted on 24 Oct 2025 02:56 PM
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							Re: My order
						
					
					
				
			
		
	
			
	
	
	
	
	
Can you tell me how long till I receive my order
Message posted on 24 Oct 2025 02:59 PM
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							Re: My order
						
					
					
				
			
		
	
			
	
	
	
	
	
@Diane481 
As we’re customers here we have no insight into current stock levels or any delivery timescales. 
iPhone 17:~ Any orders for an iPhone 17 are likely to be delayed due to the usual supply and demand issues faced by Apple. This happens every year when a new iPhone is launched.
After credit checks have been completed the most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order 
When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 24 Oct 2025 02:59 PM - last edited: 24 Oct 2025 03:00 PM
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							Re: My order
						
					
					
				
			
		
	
			
	
	
	
	
	
Hi @Diane481 no one here can answer this for you, it's not sky CS here. Wait times can vary depending on device. Keep an eye on your order status in your account for any updates.
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
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