My old number not showing

[SallyD]

I had transfer my details to my my new sim as I wanted to keep my old number, but still showing the new number

[SallyD]

Hi 

I follow the string but I won't allow me to save 

[SallyD]

Sorry mean to say follow instructions 

[PandJ2020]

Which network was your old sim with?

[SallyD]

I was on Vodafone

[PandJ2020]

Ok, when did you give Sky the PAC and was the transfer confirmed?

[SallyD]

I did it on Thursday but I think I made a mistake , can I still do this , I have got my pac code

[caesarome]

What mistake do you believe you made ?

[SallyD]

Maybe I have not followed the instructions correctly, that's why is not been transferred. How long it will take to transfer to my old number 

[SallyD]

I transfer the details last Thursday 

[caesarome]

To transfer a number you get a pac code from Vodafone and give it to Sky so did you do this ?

[SallyD]

No I did not call sky , but I did it online , do you think if I call sky they can still do this ? Transferring my old number.

[caesarome]

And you gave this to Sky online on Thursday, about what time of day did you do this ?

[SallyD]

Around 8:30 pm  how long it took to transfer?

[caesarome · Accepted solution]

@SallyD 

As you gave it to them at 8.30pm on Thursday then you missed the 6pm cut off for it to happen on the Friday so as that is the case it will be as if you gave it to Sky on the Friday which means the number will not transfer until Tuesday now as number transfers do not take place at the weekend or a Bank Holiday as per this:

https://www.sky.com/help/articles/switching-to-sky-mobile-keep-your-number

How long does it take?
If you give us your switching code (PAC) before 6pm Monday - Friday, we'll transfer your number to Sky Mobile by 5pm the next working day.

After then, or over weekends, it'll take up to 2 working days or slightly longer if it's a Bank Holiday.