Since October 8th my newly acquired iPhone 15 pro max suddenly stopped charging through the charging port I tried all chargers still to no avail, i then immediately contacted sky who asked me to send the device through the package they were gonna send to me within 5-7 working dys. After one month they said the imei number does not match they sent it back again unrepaired I called someone confirmed the imei number with me and it was fine I had to send it back again with another package the lady sent which took 5-7 days again, I sent it back in November till now I have not received my newly acquired phone direct debit has been going out of my account for this particular phone I have not even have the chance to enjoy. I have tried calling to know what's going on no one seems to be giving me a honest genuine answer to regards to this issue or matter it's not fair at all, am paying for services with my hard earn money and this all I get rubbish and nonsense services and customer support services. I am vey disappointed and frustrated about this whole situation.
