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Discussion topic: My details are missing

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Avatar for VikeeShiralkar
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This message was authored by: VikeeShiralkar

Message posted on ‎20 Feb 2025 07:48 AM

My details are missing

I lost my phone. I got a new one, but my portal still shows my previous phone's details; it is not showing my new phone's details.
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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎20 Feb 2025 07:56 AM

Re: My details are missing

Posted by a Superuser, not a Sky employee. Find out more

Hi @VikeeShiralkar  where did you get the new phone from ? 

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I Wont Respond To Direct Messages So Ask Any Questions Here
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎20 Feb 2025 09:32 AM

Re: My details are missing

Posted by a Superuser, not a Sky employee. Find out more

@VikeeShiralkar 

Had you finished paying off the phone you lost because if you haven't then you do have to keep paying for it.

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