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Discussion topic: My delivery is not completed

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This message was authored by: Inshad

Message posted on ‎26 Dec 2025 11:33 PM

My delivery is not completed

Hello i recently bought one iphone17 pro max but unfortunately the delivery was unsuccessful

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎27 Dec 2025 03:57 AM

Re: My delivery is not completed

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@Inshad 

What do you mean by unsuccessful?

The most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.


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This message was authored by: caesarome

Message posted on ‎27 Dec 2025 05:28 AM

Re: My delivery is not completed

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@Inshad 

Did you mean you missed the delivery and that the phone is on it's way back to Sky because if so you would need to call them about this.

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