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Discussion topic: My data has not refreshed
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This message was authored by: Amy999999
Message posted on 04 Jan 2026 10:19 PM
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My data has not refreshed
My data has not refreshed this month on my sims. What should I do
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 04 Jan 2026 10:21 PM
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Re: My data has not refreshed
It can sometimes take a day or so, so if it goes beyond 24 hours and it still has not refreshed then call Sky on 150 to report it to them.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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