My bill

[Bbkmark]

That can't understand what am I? Bill has gone up can someone please explain why

[Daniel0210]

---

@Bbkmark wrote:
That can't understand what am I? 

---

@Bbkmark 

Dont understand that. 

Check the dates the bill covers; is it longer than the normal month? Compare it to a previous bill to see where if differs. An increase normally involves roaming charges, buying extra data at £6.00 per GB, sending chargeable picture messages (95p each), calls to non-inclusive numbers or a discount ending. Only 01, 02, 03 and UK 07 mobile numbers are inclusive.

[Bbkmark]

Well, how can this be?How can you charge me more when we had an agreement?By contract, that it would be twenty five pounds a month.That doesn't make sense 

[Daniel0210]

@Bbkmark 
You haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers.

Mobile bills (where you've posted) are likely to be different most months due to the reasons I've already stated. 

[PandJ2020]

Bills are fully itemised.  Remember we can't see them...

Have a look and see if it explains the difference.  Ask questions here if needed.  (With appropriate detail)